s.bigwhite.comBig White Season Pass Survey

Big White Season Pass SurveyBigWhite.com Pass holder survey 1 Enter your information 2 Survey Name * First Last Email * Please be assured that your responses to the survey will remain anonymous. Any personally identifying information you provide will only be used by Big White to contact you in the event that you win the all access activities pass. What is your age? 18 18-24 25-34 35-44 45-54 55-64 65+ What is your gender? Male Female How long have you been a pass holder? 2 years 2-5 years 5-10 years 10+ years Do you follow Big White on Facebook? Yes No Do you ski or snowboard? Ski Snowboard Both Do you ski/board with: Family Alone With a friend Group of friends What kind of pass did you have? Single adult Single youth Family Club 65 Student How many adult passes within your family? 1 2 How many youth passes within your family? 1 2 3 4 5 How many child passes within your family? 1 2 3 4 5 Do you use the payment plan? Yes No Are you satisfied with the payment plan, or would you like to see changes? How many times did you use your pass? 10 11-15 16-20 20+ What other services do you use, and if you use them how would you rank them on a scale from 1-5? 5 being excellent, 1 being poor. SkiBoard School Don't use 1 2 3 4 5 SkiBoard School rentals Don't use 1 2 3 4 5 Skiboard repair/service Don't use 1 2 3 4 5 Ski Dazzle Don't use 1 2 3 4 5 Dizzy's Don't use 1 2 3 4 5 Village Rider Don't use 1 2 3 4 5 Down Under Don't use 1 2 3 4 5 Big White Kids Don't use 1 2 3 4 5 Envy Don't use 1 2 3 4 5 Happy Valley Moose Lounge Don't use 1 2 3 4 5 Happy Valley Cafeteria Don't use 1 2 3 4 5 Happy Valley Sk8ers Don't use 1 2 3 4 5 Kettle Valley Steakhouse Don't use 1 2 3 4 5 Central Reservations Don't use 1 2 3 4 5 Express bus Don't use 1 2 3 4 5 Kid's Centre Don't use 1 2 3 4 5 Skating Don't use 1 2 3 4 5 Tubing Don't use 1 2 3 4 5 If you don't use these services, what would entice you to use them? SkiBoard School Skiboard rentals Skiboard repair/service Ski Dazzle Dizzy's Village Rider Down Under Big White Kids Envy Happy Valley Moose Lounge Happy Valley Cafeteria Happy Valley Sk8ers Kettle Valley Steakhouse Central Reservations Express Bus Kid's Centre Skating Tubing Do you use your season pass holder benefits? i.e. free night skiing, 25% discount on tubingskating, etc. Yes No Please rate the importance of the following pass holder benefits. Discounts on accommodation with Big White Central Reservations. Not Important Neutral Important Free night skiing (when available). Ski all evening on the Bullet Express, Plaza Quad and TELUS Park chairs. Not Important Neutral Important 2 x 25% discount on day lift tickets for a guest when accompanied by a season pass holder (not applicable for Tot season passes). Not Important Neutral Important 25% discount on tubingskating tickets. Not Important Neutral Important 15% discount on group and private lessons with the Big White SkiBoard School. Not Important Neutral Important 15% discount on rentals from Big White Rental Shop. Not Important Neutral Important 15% discount on repairs from the Big White Repair Shop. Not Important Neutral Important 10% discount on accommodation with Big White Central Reservations and Silver Star Holidays. Book within 72 hours of arrival and receive 20% off, plus exclusive accommodation offers all season long. Not Important Neutral Important 15% discount on all regularly priced soft-goods at Ski Dazzle, The Village Rider, Dizzy's Ski Shop, Big White Kids, Envy and Down Under. Not Important Neutral Important 10% discount on all regularly priced hard-goods at Ski Dazzle, The Village Rider, Dizzy's Ski Shop, Big White Kids, Envy and Down Under. Not Important Neutral Important 10% discount at Happy Valley Cafeteria, Sk8ers and Westridge Cafe. Not Important Neutral Important Up to 25% reciprocal discount on lift tickets with various resorts throughout BC, AB and select US areas. Not Important Neutral Important 50% off lessons at time of purchase. Not Important Neutral Important What other season pass holder benefits would you like to see? What is your favorite activity at Big White other than skiing/snowboarding? Snowshoeing Sleigh rides Snowmobiling tours Dog sled tours Snow biking Tubing Skating SnowLimo tours Ice climbing tower Kid's Mini Z's Kelowna Rockets hockey Other If other, please specify: Do you participate in mountain events, competitions and/or activities? Yes No What events, competitions and/or activities would you like to see and participate in? i.e. racing, park events, retro days, scavenger hunts, outdoor live music, children's activities, etc. Did you or anyone in your family take a lesson? Yes No If no, why not? What type of lesson did you take? Adult group Adult private Kid's group Kid's private Please rank the following on a scale of 1-5. 5 being excellent, 1 being poor. Your instructor 1 2 3 4 5 Value/price 1 2 3 4 5 Convenience 1 2 3 4 5 Lesson quality 1 2 3 4 5 How do you get to the mountain? Bus Car pool Individual car Where do you park? Happy Valley Gem Lake Black Forest Other If other, please specify: Do you use a locker? Yes No If yes, where? Happy Valley Black Forest If no, would you use a locker if more were available centrally? Yes No Do you check the webcams? Yes No How do you view or receive the snow report? Radio Website Email Facebook Twitter Snowphone Which radio station? Do you go night skiing? Yes, on weekends Yes, midweek Yes, on weekends and midweek I do not go night skiing How would you rank the overall grooming on a scale from 1 - 5. 5 being excellent, 1 being poor. 1 2 3 4 5 Do you use the slow zones? Yes No If you stay overnight, do you use... Central Reservations Another accommodation provider If you use another accommodation provider, who and why? If you stay overnight which do you prefer? Hotels Condos Luxury condos or cabins Do you check the season pass holder deals page for Central Reservations specials on the web? Yes No Do you like to know about deals you can send to your family and friends? Yes No How would you rank our overall service on a scale from 1 - 5. 5 being excellent, 1 being poor. 1 2 3 4 5 What mountain improvements would you like to see? i.e. more restaurants, more runs, more retail, more washrooms, etc. If you ranked our overall service poorly, please explain why. Do you plan to renew your season pass? Yes No If no, why not? Please help us improve Big White by giving us your comments and suggestions: Posted in Uncategorized | 1 Comment Back to BigWhite.com Return to the BigWhite.com website. Big...